FAQ - Pure Nut Macadamia Skin Care
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Australian macadamia oil is the key ingredient in all Pure Nut products. As a beauty oil it has been refined, without the use of chemicals, to remove fatty acids, peroxides, colour, taste and aroma.

 Pure Nut natural key ingredients are sourced from Australian macadamia farmers and beekeepers.

With just one natural plant-based ingredient, Pure Nut Face + Body Oil is suitable for Vegans.

Pure Nut products are NOT tested on animals. 

Before using Pure Nut products, place a small amount on your skin to test for any irritations or allergies. Stop use immediately if any irritations occur and seek medical advice if needed.

DELIVERY

 

Once your order is placed and payment received,we will endeavour to pack it within the next two business days.
Orders will then be sent out to your nominated postal address.
Postage on orders of $80 or more is free within Australia. For orders less than $80, delivery is $5.95. Express Post is offered for $14.95.
To save on postage costs, local pick-up of products can be arranged. Please email or phone to make a suitable time.

If you don’t live in Australia and would like to purchase our Pure Nut products, please email us.

 

 

RETURNS + EXCHANGES

We ♥ our skin care range and hope you will too. If you have any concerns with our products you will have up to 30 days from the date of purchase to return your product, subject to the below:
If you haven’t used the product, we’ll exchange it, or refund you in full using the same method of payment as your initial purchase.
If you’ve used less than 25% of the product, we can offer a product exchange. If you’ve used more than 25% of the product, no refund or exchange can be given.
The customer is responsible for return postage costs.
Once we receive the returned goods we will exchange or refund the cost (depending on the condition /circumstances) within 7 business days.
Please keep your order number and payment details for this process.

Customer satisfaction is important to us, please contact us via email or phone if you have any concerns.
By purchasing Pure Nut products you are supporting Australian Farmers and their families … so THANK-YOU! 

Pure Nut
432 Wardell Rd
Alstonville NSW 2477

hello@purenut.com.au
0412 875116